Shipping & Payment Policy

Shipping

  • Processing time: orders are packed and handed to the carrier within 1–2 business days.
  • Delivery time: typically 2–5 business days once shipped. Remote areas can take a little longer.
  • Free shipping: every order over $50 ships free — applied automatically at checkout. The Stack always ships free.
  • Discreet packaging: every order ships in plain, unbranded packaging. Nobody knows what's inside but you.
  • Tracking: you'll receive a tracking link by email as soon as your order ships.

International orders

We ship worldwide. International delivery times vary by destination and local carrier. Depending on your country, customs fees or import taxes may apply — these are set by your local authorities and are the responsibility of the customer.

Payment

  • We accept all major payment methods shown at checkout, including Visa, Mastercard and American Express, plus express options such as Shop Pay, Apple Pay and Google Pay where available.
  • All prices are shown and charged in USD unless stated otherwise at checkout.
  • Payment is captured when you place your order.
  • Checkout is powered by Shopify and secured with SSL encryption — we never see or store your full card details.

Problems with your delivery?

If your order hasn't arrived within the expected window, or arrived damaged, email support@looksmaxed.com with your order number and we'll sort it out — replacement or refund, your choice. Every order is backed by our 30-day money-back guarantee.